Case study
Comprehensive Program of a Quality Management System (QMS)
Project | Comprehensive Program of a Quality Management System (QMS)
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Client | Beirut Container Terminal Consortium (BCTC)
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Associated Firm | – |
Location | Lebanon
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Type | Management |
Sectors | Quality Management System (QMS)
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Date | April 2007-March 2008
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Project Details
The project covered the implementation of a Quality Management System (QMS) according to ISO 9001:2008 standards, developed by TEAM International Consultants, assessed and accredited by an international certification body.
The program consisted of the following components:
- QMS and Awareness training to around 500 staff on ISO 9001:2008 requirements.
- Coaching all departments on documentaion of procedures, which were identified in sequence in accordance with the requirments of ISO 9001:2008.
- Assisting BCTC staff in implementing Quality Management Systems and Procedures.
- Assisting BCTC staff in documenting the Quality Manual.
- Undertaking the internal audits to assess conformity to the international standards procedures and follow up or corrective actions of non conformities.