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Case study

Comprehensive Program of a Quality Management System (QMS)

Project
Comprehensive Program of a Quality Management System (QMS)
Client
Beirut Container Terminal Consortium (BCTC)
Associated Firm
Location
Lebanon
Type
Management
Sectors
Quality Management System (QMS)
Date
April 2007-March 2008
Project Details

The project covered the implementation of a Quality Management System (QMS) according to ISO 9001:2008 standards, developed by TEAM International Consultants, assessed and accredited by an international certification body.

 

The program consisted of the following components:

  • QMS and Awareness training to around 500 staff on ISO 9001:2008 requirements.
  • Coaching all departments on documentaion of procedures, which were identified in sequence in accordance with the requirments of ISO 9001:2008.
  • Assisting BCTC staff  in implementing  Quality Management Systems and Procedures.
  • Assisting BCTC staff  in documenting the Quality Manual.
  • Undertaking the internal audits to assess conformity to the international standards procedures and follow up or corrective actions of non conformities.