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Case study

Regulation of Taxi Services

Project
Regulation of Taxi Services
Client
Ministry of Transport, Kingdom of Saudi Arabia
Associated Firm
Saudconsult
Location
Saudi Arabia
Type
Engineering
Sectors
Transportation & Highway
Date
April 2006 – June 2009
Project Details

Narrative Description of Project:

Propose reforms of the Taxi Industry Regulation in Saudi Arabia.

Description of Actual Services Provided by Our Staff:

1. Document current operating conditions, evaluating current practices in providing the services, difficulties faced by service providers and users, customer satisfaction, SWOT analysis of provided services. All was based on field survey in 5 large cities and 5 small cities.
2. Review of international experience regarding regulation and de-regulation of taxi services.
3. Propose a regulation strategy.
4. Prepare detailed regulatory legislation.
5. Implement the new regulation and evaluate performance.